Privacy Policy
Your privacy is important to us. This policy explains how MailStrike collects, uses, and protects your personal information.
Last Updated: March 1, 2026
Information We Collect
Personal Data
When you create an account, we collect your name, email address, company name, billing information, and any other details you voluntarily provide. If you contact our support team, we may retain correspondence records.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, campaign performance metrics, IP address, browser type, device information, and referring URLs.
Cookies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. See our Cookie Policy for full details.
How We Use Your Information
- Service Delivery: To provide, operate, and maintain our email campaign platform, process transactions, and deliver the features you request.
- Communication: To send transactional emails, service updates, security alerts, and - with your consent - marketing communications about new features or promotions.
- Analytics: To understand how our platform is used, identify trends, measure campaign effectiveness, and generate aggregated, anonymized statistics.
- Improvement: To improve our platform, develop new features, personalize your experience, and enhance the security and reliability of our services.
Data Sharing & Third Parties
We do not sell your personal data. We may share information only in the following circumstances:
Service Providers
We work with trusted third-party vendors who assist in operating our platform, including cloud hosting providers, payment processors, analytics services, and customer support tools. These providers are contractually bound to protect your data and may only use it for the services they provide to us.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of MailStrike, our users, or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have regarding your data.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. When determining retention periods, we consider:
- The nature and sensitivity of the data
- The purposes for which we process the data
- Applicable legal, regulatory, or contractual obligations
- Our legitimate business interests
After account deletion, we may retain certain data in anonymized or aggregated form for analytics purposes. Backup copies may persist for up to 90 days before being permanently removed.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you.
Correction
Request correction of inaccurate or incomplete data.
Deletion
Request deletion of your personal data, subject to legal obligations.
Portability
Receive your data in a structured, machine-readable format.
Withdrawal of Consent
Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at privacy@mailstrike.io. We will respond within 30 days.
Cookies & Tracking
We use cookies and similar technologies (such as web beacons, pixels, and local storage) to collect and store information when you visit our platform. These technologies help us:
- Remember your preferences and settings
- Understand how you use our platform
- Measure the effectiveness of our marketing campaigns
- Deliver relevant content and advertisements
We use Google Analytics and similar tools to analyze usage patterns. For comprehensive details about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.
Children's Privacy
MailStrike is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without verified parental consent, we will take immediate steps to delete that information from our servers.
If you believe we may have collected information from a child under 16, please contact us immediately at privacy@mailstrike.io.
International Data Transfers
Your information may be transferred to - and maintained on - servers located outside of your country of residence. If you are located in the European Economic Area (EEA), UK, or Switzerland, your data may be transferred to the United States or other countries.
We ensure appropriate safeguards are in place for international transfers, including:
- EU-US Data Privacy Framework certification
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions where applicable
For more information about our data transfer safeguards, see our GDPR Compliance page.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:
- Posting the updated policy on this page with a new “Last Updated” date
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
We encourage you to review this policy periodically. Your continued use of MailStrike after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@mailstrike.io
Address: MailStrike Inc., 123 Innovation Drive, San Francisco, CA 94105, United States
We aim to respond to all inquiries within 30 business days.